Pan card returned undelivered

First of all we need to understand the Govt. of India has outsourced/contracted two companies for making/handling of PAN card these are NSDL and UTIISL.

As per Law

The PAN Service Providers must destroy the undelivered PAN Card (after exhausting all modes of delivery) after six months so that these PAN Cards are not misused. However, if any grievance of non-receipt of PAN Card is received from the PAN Card holder at any later period then PAN Card can be re-printed and re-dispatched at the original address (if address is changed then the PAN applicant would be required to submit fresh Proof of Identity and Proof of Address as per the Rules).

Grievance of non-receipt of PAN Card

Income Tax Department has started a website namely Sparsh India to help Assesse to Register their complain related to PAN Card applied through NSDL or UTIISL and they can also check the status of their grievance online.  Nature of Complain may be any of the following:-

Nature of Complaint

o    Neither PAN Number nor PAN Card Received

o    PAN Card Not Received (PAN Number Received)

o    Returned Undelivered (RUD)

o    Name Mismatch

o    Photo Mismatch

o    Father’s Name Mismatch

o    Other

For filling Complaint click on the following link

http://incometax.sparshindia.com/pan/PAN.asp?id=1

For filling online complaint you must know your application/receipt number and other details of PAN like

Name, Father’s Name, Date of Birth, Address, Phone, e mail, Application Date

For checking status of complaint

http://incometax.sparshindia.com/pan/PAN.asp?id=2

In case of Companies Father’s name could be filled as Not Applicable.

At the place of Telephone number with STD code, simple mobile number could be filled.

Not Connected to this

For surrendering more than two PAN cards, enter the details here:-

http://incometax.sparshindia.com/pan/newPAN.asp